Our case studies give you the opportunity to get a glimpse of our customer experience management software in action.
Discover how the organisations leading the way in customer service excellence deliver exceptional member experiences to create raving fans of their businesses
Discover how Actif Carmarthenshire improved their attrition rate from 4.3% to 2.4% by enhancing their member experience with the support of Fitronics and TRP
Innovating Through Adversity – How TRP Helped Castle Point Leisure Successfully ‘Go Online’ During the COVID-19 Outbreak
Read Castle Point Leisure’s story of successfully taking their group exercise classes online to keep members engaged and working out from home during the COVID-19 pandemic shutdown
Third Space Managing Director, John Penny; TM Active Chief Executive, Martin Guyton and Active Nation Managing Director, Stuart Martin share why the Executive Summary Email sent to them by our ‘Insight’ software is their most important email of the week
Fitness Incentive – Using NPS® to Maintain a Premium Service Offering in the Face of Increased Competition
Discover how member feedback management solution ‘Insight’ helps Fitness Incentive deliver a premium service for their members which has seen them reach a Net Promoter Score® almost three times greater than the US average.
Informed by customer feedback collected through Insight, activeNewham have made significant investments to replace traditional cash based reception desks with user-friendly kiosks, contactless payment technology and members of staff acting as club concierges
Coursepro is part of the Fitronics family of products.
Fitronics proudly supports thousands of successful sport and leisure operators across the globe to get and keep millions of adults and children active.
Fitronics Limited is a registered company in England and Wales with company registration number 04530620 and VAT registration number GB691316824 with a registered office at 4 & 5 Palace Yard Mews, Bath, BA1 2NH.
House of Fitronics
5 Palace Yard Mews, Bath ,BA1 2NH, UK
Call: +44 (0)3301 280 971