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More Than Swimming: Why Access to Lessons Matters More Than Ever

More Than Swimming: Why Access to Lessons Matters More Than Ever

Over the 2026 May Bank Holiday weekend, tragic water-related incidents were reported across the UK, with seven children and two adults losing their lives amid record-breaking temperatures. These were not isolated to one location or circumstance. They happened across...

Influencers Get Attention. Great Fitness Coaches Keep Members.

Influencers Get Attention. Great Fitness Coaches Keep Members.

The fitness industry is facing a quiet but serious challenge. More gym users are turning to YouTube influencers, social media personalities and AI-generated fitness advice for guidance on how to train, eat and transform their bodies. This is happening at a time when...

Attendance Drops Before Cancellation

Attendance Drops Before Cancellation

Gym member cancellations rarely happen suddenly. They build gradually. In one of our recent TRP webinars with Melvyn Hillsdon and Dave Ling, we researched why members disengage, what attendance patterns reveal about retention risk, and how operators can intervene...

Un-AI your emails to members

Un-AI your emails to members

Write how you would actually say it. Use your brand voice as your guide. If your email copy to members includes words like: UnlockDiscoverIntroducingAnnouncingLearn howExploreOptimiseDive in it doesn’t feel helpful.It feels like AI in a blazer. Remember! Members...