Digital Logo

Automated Email and SMS

Save time by automating your digital communications, and deliver engaging content to the right members at the right time with rule-based triggers to delight, inspire and motivate.Our research has consistently shown the power of communication in a long and fruitful customer relationship. Utilise digital communications to extend your club community outside of your four walls without increasing your staff’s already busy workload, so that they can continue to concentrate on engaging with members when they visit your facility.
TRP Icon



Set up your member journeys once and our intelligent, rule-triggered automated system will send your email and SMS messages for you, to the right members at the right time. Giving your staff more time on the gym floor to look after members.


Extend your club community outside your four walls and continue the conversation wherever your members are, on mobile and PC. Keep your club front of mind to encourage visits, which are shown to improve retention.


Deliver tailored offers to your customers based on behaviours and characteristics to maximise sales effectiveness.

Take Your Customer Experience to the Next level

Customer Testimonials

“We have had lots of great feedback from our members about the tailored emails Digital allows us to automatically deliver, it has really helped re-engage people and get them back into the club and group exercise studios.”

Stu Gealy, Manager

Manager, Empire Gym & Studios (Nuneaton & Bedworth Leisure Trust)

Digital has become an important pillar to our retention strategy and customer offering! Digital allows us to send over 12,000 emails a month to our membership base. This is done with welcome emails, weekly benefits, getting more active, referring a friend, increasing usage, contacting casual users, inactive users, birthday emails! It allows us to see light in a space that we wouldn’t normally see. Fitness is well on its way to digital – we believe at CPL that for a small outlay they effect of Digital, Interact and Insight are greatly felt!

Josh Fairbairn

Health & Fitness Manager, Castle Point Leisure