Set up your member journeys once and our intelligent, rule-triggered automated system will send your email and SMS messages for you, to the right members at the right time. Giving your staff more time on the gym floor to look after members.
Extend your club community outside your four walls and continue the conversation wherever your members are, on mobile and PC. Keep your club front of mind to encourage visits, which are shown to improve retention.
PROMOTE ADDITIONAL SPEND
“We have had lots of great feedback from our members about the tailored emails Digital allows us to automatically deliver, it has really helped re-engage people and get them back into the club and group exercise studios.”
Digital has become an important pillar to our retention strategy and customer offering! Digital allows us to send over 12,000 emails a month to our membership base. This is done with welcome emails, weekly benefits, getting more active, referring a friend, increasing usage, contacting casual users, inactive users, birthday emails! It allows us to see light in a space that we wouldn’t normally see. Fitness is well on its way to digital – we believe at CPL that for a small outlay they effect of Digital, Interact and Insight are greatly felt!