Say hello to your Customer Engagement Software for Health and Fitness Clubs, Leisure Centres and Gyms.
Helping you create happy, loyal members.
TRP (The Retention People) provide customer engagement software designed specifically for health clubs, leisure centres, and gyms. Our mission is to help you deliver a memorable experience that turns your members into raving fans who love your club. With our tailored solutions, TRP helps you retain more members, enhance customer satisfaction, and build lasting loyalty.
OUR SOFTWARE
Take your fitness and leisure club to the next level.
Engage with your members and deliver exceptional experiences to turn them into raving fans of your fitness or leisure facility..
Built specifically for health and fitness clubs, leisure centres and gyms; our software solutions talk to your member management system, utilising the data it holds to trigger timely, relevant engagement with your customers.
Excel your customer engagement in and out of your health club and put your customers at the heart of everything you do with our three core modules, Insight, Digital and Interact’ which seamlessly integrate with all major membership management systems.

Insight
Customer Feedback Solutions for Gyms and Leisure Centres
Find out what your members really think of your club and use this valuable insight to drive improvements for them.

DIGITAL
Automated Email and SMS Marketing for Fitness and Leisure Clubs
An easy way to keep the conversation going when your members are away from your club. Deliver tailored messages to specific member groups automatically with email and SMS customer journeys.

INTERACT
Targeted Member Engagement for Fitness and Leisure Clubs
The only way to effectively manage and measure face-to-face conversations in your club to develop strong, lasting relationships with your members.Â

Build Strong Member Relationships at Your Gym or Leisure Centre
We proudly work with organisations including…







TESTIMONIALS
