Enhance Member Loyalty and Referrals at Your Golf Club
Enhance your golf club member engagement, drive member satisfaction, retention and referrals with TRP – your club’s ultimate companion.
Gain insights into member satisfaction levels via TRP’s sophisticated NPS software
Make informed decisions to drive customer satisfaction and referrals
Deliver personalised messages via email and SMS
Identify those at risk of leaving the golf club ahead of time
Trusted by 200+ Customers Globally
Engage and Retain Members Using Our Core NPS and Communication Tools
Key Features
Drive Additional Revenue with Targeted Member Offers
Deliver tailored offers to your customers based on behaviours and characteristics to maximise sales effectiveness.
Boost Member Retention with Online Engagement Tools
Extend your club community outside your four walls and continue the conversation wherever your members are, on mobile and PC. Keep your club front of mind to encourage visits, which are shown to improve retention.
Save Staff Time with Rule-Based Email and SMS Automation
Set up your member journeys once and our intelligent, rule-triggered automated system will send your email and SMS messages for you, to the right members at the right time. Giving your staff more time on the gym floor to look after members.
Easy-to-Use Gym and Leisure Club Feedback Software
With globally recognised loyalty measure Net Promoter Score®, you can collect member feedback and gauge loyalty with just one question which takes seconds to answer.
Confidently Improve Your Fitness Club with Insights and Feedback
Collect the feedback you need to confidently make key business decisions and investments to deliver the club experience your members desire.
Turn Members into Loyal Advocates and Boost Referrals
Share comments from your brand advocates with the world via your company social media channels in just a few clicks. Empower your members to easily do the same to their followers to reach new audiences.
Collect Member Feedback and Measure Loyalty with Insight’s NPS Software for Gyms and Leisure Clubs
Conduct versatile surveys including email, SMS, online, and recurring ‘relational’ surveys triggered by member visits. Enjoy unlimited customisation options, integration with your Membership Management System, and advanced reporting features for informed decision-making.
Share comments from your brand advocates with the world via your company social media channels in just a few clicks. Empower your members to easily do the same to their followers to reach new audiences.
Boost Member Engagement and Retention with Automated Email and SMS for Gyms and Leisure Clubs
Extend your club community beyond physical boundaries to increase reach and encourage visits, ultimately boosting retention. Drive additional sales by delivering targeted offers based on member behaviour.
With our intelligent system, set up member journeys once and let automation handle the rest, freeing up staff to focus on in-club member interactions.
TESTIMONIALS
Loved By Customers
We found traditional in-depth questionnaires provided too much information to act on effectively, but the beauty of the TRP system is that a small daily sample of our members provide open feedback to support their score, allowing us to easily identify the things that really matter to them and that we can therefore quickly action.
We would recommend the TRP system wholeheartedly to anyone that has a genuine desire to grow or enhance their offering through customer engagement and feedback. The system is extremely user friendly in providing a wealth of clear, transparent feedback.
It’s the first e-mail of every day for me, that’s my priority.”
Guy Riggott
Chief Operating Officer
BGL Golf
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Revolutionise Golf Club Management with TRP’s Member Engagement Software
Find out how TRP can help your business today