Watch the 2024 Highlights
In partnership with Proinsight, the ConnectCX Summit returns on 11th November 2025 at Eastwood Hall, Nottingham.
Early Bird Tickets Now Available
Register for your place today for just £75. Standard ticket price is £100. Early bird tickets are limited and available on a first-come, first-served basis.
Meet the Speakers
Pete Cohen
KEYNOTE SPEAKER
Session Title
Elevating the Customer Experience with the Power of Intentions
Discover how being intentional can transform every customer interaction into a meaningful and memorable experience. In this engaging keynote, you will learn how aligning purpose, mindset and behaviour empowers teams to go beyond simple transactions and create lasting impact.
Whether you work directly with customers or lead from a strategic level, this session will explore how clarity, presence and purposeful action can raise the standard of service and turn everyday moments into exceptional ones.
Intro to Pete Cohen
Pete Cohen is a leading performance coach and speaker who helps people live with purpose, confidence and clarity. With decades of experience coaching elite athletes, business leaders and individuals seeking change, Pete empowers others to overcome fear and create meaningful lives through mindset, intention and action.
His journey has taught him that success is not about proving yourself, but about understanding who you are and living with purpose. Through his talks, coaching, books and podcast, Pete shares practical tools for personal growth and resilience.
Whether working with teams or individuals, Pete’s approach is grounded, insightful and transformative. His message is simple: be present, be real and choose to live intentionally.
3rd ConnectCX 2025 Summit Programme
Curious about what’s coming up? The full programme is coming soon – packed with inspiring speakers, hands-on sessions, and brand-new insights, including our latest non-member research. Watch this space!
Thank You to Our Sponsors
We’re grateful to all our sponsors for their continued support. A special thank you to Eastwood Hall, Nottingham for their expert hosting of this year’s event.
Interested in Sponsoring?
Put your brand at the heart of the ConnectCX Summit. We’re offering exclusive sponsorship packages designed to give your organisation high-impact exposure before, during, and after the event. Two tiers available – Visionary Sponsor (only 1 available) Catalyst Sponsor (limited to 10) All packages include exhibition space, branding, complimentary tickets, and the opportunity to present an award. Our Visionary sponsor also enjoy keynote and networking drinks sponsorship, premium branding, and VIP seating.