How Do The Activities Members Usually Take Part In and How Often They Attend Affect Loyalty?

THIS WHITEPAPER ANSWERS THE FOLLOWING QUESTIONS:

Which activities do members usually take part in when they visit their clubs by gender, age group, and length of membership?

How does a member’s participation in specific activities and how often they visit affect loyalty (as measured by Net Promoter Score®)?

What can you do to increase the number of loyal Promoters in your club?

2 + 4 =

By submitting this form you agree to TRP processing the data you have provided in our CRM system for our records of who has downloaded our research. Where you are not an existing customer of TRP, we will not follow-up on your download unless you tick the box above to indicate that you would like to hear from us. For more details on how we process your data, please see our privacy policy.